TERMS & CONDITIONS
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products listed on our website www.sugarhillboutique.com to you. Please read these terms and conditions carefully before ordering any items from our site. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.
1. INFORMATION ABOUT US
1.1 www.sugarhillboutique.com is a site operated by Sugarhill Boutique Limited (we). We are registered in England and Wales under company number 6557759 and with our registered office at 19 New Road, Brighton, BN1 1UF . Our VAT number is 881749577.
2. YOUR STATUS
By placing an order through our site, you warrant that:
(a) You are legally capable of entering into binding contracts;
(b) You are at least 18 years old
Access to and use of this Web site and the products and search services available through this Web site (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of these terms, conditions and notices, without modification. Furthermore, you acknowledge that the Terms of Service’ may be updated by us from time to time.
3. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
3.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been despatched (the Despatch Confirmation). The contract between us (Contract) will only be formed when we send you the Despatch Confirmation.
3.2 The Contract will relate only to those Products whose despatch we have confirmed in the Despatch Confirmation. We will not be obliged to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate Dispatch Confirmation.
3.3 Any drawings, descriptions or advertising we issue, and any descriptions or illustrations contained on our website are published solely to provide you with an approximate idea of the products they describe. They do not form part of the contract between you and us or any other contract between you and us for the sale of the products.
3.4 We reserve the right to make any changes in the specification of the products which are required to conform with any applicable statutory or EC requirements or, which do not materially affect their quality or performance.
4. CONSUMER RIGHTS
4.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy.
4.2 To cancel a Contract, you must inform us in writing. You must also return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
5. AVAILABILITY AND DELIVERY
5.1 Your order will be fulfilled within 7 days of despatch or, if international then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances. Next Day delivery will be fulfilled by 1pm the next working day if ordered by 12pm Monday - Thursday.
5.2 If the products you order become unavailable or are out of stock, we will inform you of this as soon as reasonably possible and advise you of your right to a refund.
5.3 If you fail to take delivery of the Products and they are returned to us, you may be re-charged the appropriate delivery charge.
5.4 Where we offer and you accept free UK delivery, then delivery will be by Royal Mail 1st class post. If you choose to accept free delivery, you accept that
(A) delivery is by Royal Mail 1st class post only;
(B) proof of postage will be deemed proof of delivery; and
(C) We will not be liable for any non-delivery or for goods lost or damaged in transit as long as we are able to show proof of posting to the delivery address provided by You.
5.5 FOR THE PURPOSES OF CLAUSE 5.4, A ROYAL MAIL CERTIFICATE OF POSTING SHOWING THE CORRECT DELIVERY ADDRESS AS SUPPLIED BY YOU WILL BE DEEMED AS PROOF OF POSTING
6. RISK AND TITLE
6.1 The Products will be at your risk from the time of delivery.
6.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges and we have accepted your order.
7. PRICE AND PAYMENT
7.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.
7.2 These prices include VAT but exclude delivery costs, which will be added to the total amount due.
7.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
7.4 Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our despatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when despatching the Product to you (refunding the difference via your original form of payment). If a product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before despatching the product, or reject your order and notify you of such rejection.
7.5 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
8. OUR REFUNDS POLICY
Full details of our returns policy can be found here: refunds policy
We take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate however specifications may change.
A number of Sugarhill Boutique Items are individually handcrafted, using various techniques such as batik and tie-dye. Colour, design and embroidery variations are inherent in the handmade process. Any irregularities add to the creative uniqueness of this garment. Wear with pride, your piece is unique!
DISCOUNT CODES & PROMOTIONS
These cannot be used in conjunction with other voucher codes or promotions and will not work on already discounted stock.
We reserve the right to withdraw any promotional discounts and to refund any orders that involve the use of invalid or incorrect voucher/discount codes. Promotional free goods such as bags are subject to stock limitations. Should the item advertised be unavailable we will endeavour to provide a similar item - for example a bag with a different print - stock willing. This does not affect your statutory rights as a consumer.
You will not commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through the minauk.com Web site. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Sugarhill Boutique will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
INTELLECTUAL PROPERTY AND CONSENT
The Site and it’s content are protected by intellectual property rights, including copyright and trademarks, as detailed in our Copyright and Trade Mark Notice. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Site, in whole or in part.
Your use of the Site is at your sole risk. The Site is provided on an "as is" and "as available" basis and we do not guarantee that the Site will be suitable for your purposes or requirements. If your PC does not support relevant technology including encryption, you may not be able to use certain services or access certain information on the Site. The Site is accessed via the World Wide Web which is independent of us. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. We shall have no responsibility for all information or service obtained by you on the World Wide Web. The content of the Site has been compiled from a variety of sources and is subject to change without notice. We use reasonable care in compiling and presenting the content of the Site, but we give no guarantee that the content is complete, accurate, error or virus free or up to date. So far as permitted by law, we disclaim all warranties, conditions and other terms of any kind, whether express or implied, whether in contract, tort (including liability for negligence) or otherwise, including, but not limited to any implied term of satisfactory quality, fitness for a particular purpose, and any standard of reasonable care and skill.
LIMITATION OF LIABILITY
So far as permitted by law, and except in respect of death or personal injury arising from negligence, we exclude any liability for loss or damage of any kind resulting from the use of the Site (including the reliance upon any information contained on it).
These Terms constitute the entire agreement between you and us. Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. These Terms and the relationship between you and us shall be governed by the laws of England and the English courts shall have non-exclusive jurisdiction over any dispute. We reserve the right to vary the Terms from time to time, such variations becoming effective immediately upon posting to the Site and by continuing to use it, you will be deemed to accept any such variations.
www.sugarhillboutique.com may at any time terminate or suspend any part of the Service without notice to you.
Sugarhill Boutique Ltd
Part Ground Floor
Freshfield Road, Brighton